Practice-area workflow

Virtual Receptionist for Criminal Defense Law Firms

Defense inquiries are high urgency and high stress. StratoSales helps your firm answer quickly, capture critical first-call details, and book consultations while intent is highest.

Criminal defense intake flow diagram

From first contact to confirmed consultation in one clean flow.

Step 1

Immediate Answer

Capture caller identity, charge context, and availability in one pass.

Step 2

Case Snapshot

Collect concise facts so your team has context before the first consult.

Step 3

Consult Booking

Offer real slots and lock in appointments while the caller is ready.

Why defense firms use this flow

  • Respond fast when urgency is highest
  • Capture key facts before follow-up lag
  • Reduce dropped leads from missed calls
  • Keep calendars filled with ready prospects

Example qualification prompts

Charge context: What charge or allegation is involved?

Status: Has the caller been arrested, cited, or contacted by law enforcement?

Timeline: Is there an upcoming hearing or court date?

Jurisdiction: Which county or court is handling the matter?

Representation: Does the caller currently have counsel?

Next step: What is the best consultation window today?

Related pages


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