Practice-area workflow

Virtual Receptionist for Family Law Firms

Family law intake requires empathy, structure, and reliable follow-through. StratoSales helps your firm capture core case details, route sensitive matters appropriately, and schedule consultations efficiently.

Start setup See family-law intake flow

Family-law intake flow diagram

Structured call handling for sensitive and time-sensitive matters.

Step 1

Initial Intake

Capture matter type, household context, and immediate scheduling constraints.

Step 2

Conflict-Aware Routing

Route cases based on pre-defined conflict and urgency rules for your team.

Step 3

Consult Booking

Book consultations with clear handoff notes so attorneys start prepared.

Why this flow works for family law

Consistent intake experience for emotionally sensitive first calls
Routing guidance that supports clean team handoff
Clear notes before consultation to reduce repeat intake questions
Reliable scheduling and follow-up for busy family law calendars

Example intake categories

Matter type: divorce, custody, support, protective order, or modification.

Timeline: active court dates or urgent deadlines.

Representation context: whether opposing party has counsel.

Preferred communication: phone, text, or email cadence.

Scheduling window: consultation timing preferences and constraints.

Handoff notes: concise summary for the assigned attorney or paralegal.

FAQ

Can we define different routing paths by matter type?

Yes. You can map consultation requests to specific calendars or team members by practice workflow.

Can we customize intake prompts for sensitive family law contexts?

Yes. Intake prompts are configurable so your team receives the details needed for a prepared first consultation.

Can we connect calendars for direct booking?

Yes. Connect Google or Outlook so qualified callers can book live consultation slots.